Privacy Policy

This Privacy Policy describes how SkillNet LLC ("MentoraX," "we," "us," or "our") collects, uses, and shares information about you when you visit mentorax.io or use our services. By using our website or services, you agree to the practices described in this policy.

1. Who We Are

MentoraX is a brand operated by SkillNet LLC, a limited liability company registered in Sheridan, Wyoming, USA. Our primary contact for privacy matters is [email protected].

2. Information We Collect

We may collect the following categories of information:

• Contact Information — name, email address, phone number, and firm details provided when you fill out a form, book a call, or engage our services.
• Usage Data — standard web analytics including IP address, browser type, pages visited, and time on page, collected in aggregate and, where possible, not directly linked to personally identifiable information.
• Inquiry Data — information submitted through scheduling tools (Cal.com) and forms (Tally) for the purpose of service delivery.
• Payment Information — processed directly by Stripe. MentoraX does not store full payment card details. See Section 6 for details.
• Client Engagement Data — operational data received or created during service delivery. See Section 7 for details.

3. How We Use Information

We use collected information to:

• provide and deliver Services
• communicate with clients and prospects
• process payments
• send occasional useful resources related to AI automation and law firm operations, if you have opted in
• manage and improve systems and operations
• fulfill legal and contractual obligations

We do not sell personal data. We do not share it with third parties except as necessary to deliver our services or as required by law, regulation, or legal process.

4. Email Communications

If you request any free resource or otherwise opt in to communications, you may receive occasional emails from MentoraX with useful resources for law firm owners. You may opt out of such communications at any time by following instructions provided in the email or by contacting us directly.

5. Data Storage and Security

Your information is stored securely. In many cases, client systems are deployed on infrastructure controlled by the client. MentoraX may also use third-party infrastructure where necessary to deliver Services. Contact and inquiry data submitted via our website is stored with appropriate security measures.

6. Payment Processing

Payments for Services are processed through Stripe. MentoraX does not store or have direct access to full payment card details. Payment information is collected and processed directly by Stripe in accordance with its own privacy policy and terms. Stripe may process data in accordance with its own privacy policy.

By submitting payment information, you agree to Stripe's handling of your data. MentoraX is not responsible for the data practices of third-party payment processors.

7. Client Engagement Data

In the course of providing Services, MentoraX may receive, access, or create data related to a client's business operations ("Client Engagement Data"). Client Engagement Data may include, but is not limited to:

• internal workflows and operational processes
• intake systems and client journey structures
• internal documentation and standard operating procedures (SOPs)
• automation logic, system configurations, and integrations
• business structure, performance, and operational data

Use: Client Engagement Data is used solely for the purpose of delivering Services, implementing systems, supporting the engagement, and maintaining service quality.

Access: Access is limited to MentoraX personnel, contractors, and systems that are reasonably necessary to perform the Services.

Storage: Client Engagement Data may be stored and processed using secure third-party infrastructure and tools, which may include cloud databases, automation platforms, and internal systems.

Ownership: Clients retain ownership of their Client Engagement Data. MentoraX does not claim ownership of client-provided or client-specific operational data.

Retention: Client Engagement Data may be retained for the duration of the engagement and for a reasonable period thereafter for operational, legal, and business purposes, unless otherwise agreed in writing.

8. Cookies

This website uses minimal cookies — primarily for basic analytics to understand how visitors use the site. We do not use advertising cookies or cross-site tracking. You may disable cookies in your browser settings without affecting your ability to use this website.

9. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Children's Privacy

Our services are intended for legal professionals and business owners. We do not knowingly collect personal information from anyone under 18 years of age.

11. Third-Party Services

MentoraX uses third-party service providers to operate its business and deliver Services. These may include, but are not limited to:

• Stripe (payment processing)
• Cal.com (scheduling)
• Tally (forms and data collection)

Additional infrastructure providers may be used for data storage, automation, analytics, and service delivery. These third parties may process data in accordance with their own privacy policies. MentoraX is not responsible for the privacy practices of third-party providers.

12. Changes to This Policy

We may update this policy periodically. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact

For privacy-related questions or requests: [email protected]
SkillNet LLC · 30 N Gould St Ste R, Sheridan, WY 82801, USA